The command and control center is a critical part of any utility’s operation. It has to work in every respect with information readily accessible in a variety of forms. Control center staff must have a wealth of information at their fingertips to make timely and accurate operational decisions.
Today’s utility challenges present new aspects to the control room environment and its supporting activities – from separation of regulated and unregulated division operations, potential ISO/RTO control, market and corporate system interface, to graying workforce, rightsizing, and mergers leading to larger, more diverse geographic areas.
Integrating multimedia communications tools for operational effectiveness
Whether seeking to build from the ground up or ready to upgrade legacy facilities and systems, DNV GL’s command and control center design services provide critical value to utility client’s minute-by-minute decision-making.
Using a variety of multimedia communications tools – from console and projection displays, to radio systems, telephone, status boards and more – DNV GL helps utilities integrate all the tools needed by the dispatcher to maximize operational effectiveness, comfort, ease of use, access to data and visual displays, and the efficient and accurate flow of information.
Utility operational insight, facility design expertise
With over 80 years of providing solutions to the utility industry, DNV GL has extensive and direct knowledge of electric utility systems and control centers. By collaborating with our sister company, Macro, we combine the strength of DNV GL’s utility operational experience and knowledge of the latest application technologies with Macro’s facility design expertise.
Together, we approach utility command and control center projects with unique insight into how a utility works and with a proven methodology of planning, data gathering and review, technology assessment, development of deployment strategies, and preparation of thorough plan and specification documents.
Our command and control solutions cover the full spectrum of a control center project, including:
- needs assessment for existing and new sites
- preliminary design
- design specifications development
- bid process support
- technical support during construction.
System procurement and integration for modern control centers
Recognizing the complexity of utility operations and legacy systems, DNV GL also specializes in system procurement and integration services that bring together the diverse elements of modern command and control centers.
We help utility clients achieve secure, reliable and efficient control center solutions that are accomplished in a cost effective manner. Working as an extension of client staff, we perform hand-in-hand with client stakeholders to create customized solutions.
Our proven management approach involves an array of customer interviews and meetings to ensure a bottom-up/top-down solution that’s right for each individual client.